Terms of purchase

The General Conditions of Purchase regulate the use of the website www.marmagic.com (hereinafter "Web Site") from which Mar Màgic, sl. (Hereinafter Mar Màgic) holds. Mar Màgic, sl is a limited corporation established in the Cl / Mexico, 17 Barcelona, Spain, provided with NIF No. B-60683141, registered in the Commercial Register of Barcelona, Volume 27,649, Folio 0025, Sheet No. B-119833, being a their trademarks Mar Màgic. The use by client services Internet shop of Sea Magic presupposes, in any case, adherence to the General Conditions of Purchase as published by Mar Màgic at the time of the purchase order. Therefore, it is desirable that the client read these Terms prior to making a purchase.

Scope of Contract

These General Purchasing Conditions apply to the sale of all items of Màgic Sea through its website, to consumers who can give them orders in Europe (Eurozone only). Mar Màgic reports that your website is intended exclusively for greater public 16 years. Mar Màgic reserves the right to cancel the account user access if fraudulent, speculative or bad faith in the use of this service events are detected.

Purchase Limit

For safety reasons, no purchases over € 1,500 nor more than 40 items per order can be made.

Price

The prices charged are indicated on the website at the time of order. Prices are detailed on each item and include VAT (Value Added Tax). The amount of the postage indicated a disaggregated customer at the time you place your order. Mar Màgic, sl reserves the right to make, at any time and without notice, changes it deems appropriate and can update, even daily, items and prices depending on developments as they emerge. For shipments to the Canary Islands, Ceuta and Melilla, the customer must pay the costs through customs, which vary depending on the weight of the shipment.

Payment

All purchases can be paid by credit card Visa®, MasterCard® or American Express® Card and 4B or 4B Maestro (implying an automatic charge) and PayPal Debit System. In any case, the choice of means of payment is made during the purchasing process in the corresponding screen. You must notify Mar Màgic any improper or fraudulent charge on the credit card used for purchases by email or telephone, in the shortest time possible to Mar Màgic can make the necessary arrangements. Additionally suppliers or issuers of payment can adopt anti-fraud measures involving the rejection of certain types of transactions. Mar Màgic is not responsible for the implementation of these security policies.

Delivery

Delivery orders are made to the address specified by the customer according to the following characteristics:

Direct delivery

The address given by the customer may be a private home, a place of work or any other address provided.
It is not necessary that the billing address and shipping address match.
Customer will receive a warning SMS delivery before receipt of order.
To make an exchange or refund of an order of this kind, the person who made the purchase should print a copy of the original ticket in the My Account section.

Delivery incidents

In case you can not make delivery by the absence of the recipient, the forwarder will leave a note and try indicative contact by phone with the recipient. After two failed attempts, the client must contact the transit agency to proceed with the delivery.
Shopping to the Canary Islands, Ceuta and Melilla
There are certain characteristics that must be taken into account when making a purchase to the Canary Islands, Ceuta and Melilla.
When ordering delivery Canarias, prices of products are not included VAT nor tariff customs taxes incurred in sending the product.
The customer must pay customs charges corresponding to orders made, which vary depending on the weight of the order. These expenses are paid at the time when the order is received and in no case shall be included in the price paid for the products.
In the case of making a return, the customer will bear the cost of shipping the items to be returned, as well as customs charges generate such return. All these expenses will be deducted from the refund of the amount of the returned products.
In the case of not accepting delivery of an order, the customer shall bear the costs incurred by return of such order to the warehouse, both freight and all customs charges generated.

Exchanges and returns

There are different procedures for making changes or refunds, and then describe the characteristics of each, and their conditions.

a) change: change is considered a replacement item for another.
b) Refund: there are two types of returns:

1.- that arise because of a fault or defect in the article.
2.- Those that are caused by a personal decision of the client, which returns will be called for withdrawal.
All items are to be returned must be in their original packaging in the same condition it was sent. In any case, no returns or exchanges on underwear, bathroom, stockings and jewelry are supported as well as garments made with materials of skin and / or fur, holiday, nor other items from special collections where otherwise indicated subhome the corresponding except defects or defective items.
In either change procedures or requested return is indispensable document specified below:
1. through the online store, it is indispensable to complete the return document and desist. All orders include a copy of that document but if you need to, you can also download it here.
2. through the physical store is indispensable presentation of receipt.

To make a change in the physical store of Mar Màgic will need to submit a copy of the purchase receipt. You can download it in the My Account section.

Orders ship from Spain-Peninsula and Balearic

Exchanges or refunds made in physical store:
Conditions: The process of change or return (both returns for fault or defect as refunds for withdrawal) must be made within 30 calendar days after receipt of order.
Cost changes or refunds in store no cost to the customer.
Procedure: just go to the store Mar Màgic with the original receipt you received with your order.
The outlet items only support returns via Internet, contacting the Customer Service, as shown below.
Exchanges or refunds requested through the online store:
Conditions: The process of change or return (both returns for fault or defect as refunds for withdrawal) must be initiated within 15 working days of receipt of order.
Changes may be made only color and / or size on the same reference.
Cost: Changes or returns made through the online store have no cost to the customer.
Procedure: Contact our Customer Service by calling 93 423 98 93 or via email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will collect your purchase to the delivery address you provided.
Mar Màgic reimburse the customer the corresponding amount within 30 calendar days of receipt of the notification under the conditions described above. The refund will be made by the same means of payment which was paid.

Orders ship from the Canary Islands, Ceuta and Melilla

Exchanges or refunds requested through the online store:
Is not permitted making changes through the online store.
The realization of returns through the online store is as follows:
Conditions: the return process should be initiated within 15 working days of receipt of order.
Cost: The customer shall bear the costs of sending the items to be returned, as well as the corresponding customs charges.
Procedure: The customer must send the items they want to be returned to: Shop Online marmagic.com. Cl / Mexico, 17 2nd left, 08004 Barcelona (Barcelona), Spain, by the means of transport chosen. No shipments will refund allowed.
Mar Màgic reimburse the customer the corresponding amount within 30 calendar days from receipt of the items. The refund will be made by the same means of payment which was paid.
If the client does not remove the order once it is in the office, shall bear the costs incurred return order to the warehouse of Barcelona. These expenses are deducted from the amount refunded your purchase.

Orders ship from Portugal or Continental Territory

Exchanges or refunds requested through the online store:
Conditions: The process of change or return (both returns for fault or defect as refunds for withdrawal) must be initiated within 15 working days of receipt of order. Changes may be made only color and / or size on the same reference.
Cost: Changes or refunds for fault or defect without charge to the customer. For returns for withdrawal, the customer shall bear the shipping costs to generate that process. These shipping costs will be deducted from the amount of the original purchase of the item / s to the refund.
Procedure: Contact our Customer Service by calling 93 423 98 93 or via email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will collect your purchase to the delivery address you provided.
Mar Màgic reimburse the customer the corresponding amount within 30 calendar days of receipt of the notification under the conditions described above. The refund will be made by the same means of payment which was paid.

Orders delivered in other European countries

Exchanges or refunds requested through the online store:
Is not permitted making changes through the online store.
The realization of returns through the online store is as follows:
Conditions: the return process should be initiated within 15 working days of receipt of order.
Cost: The customer shall bear the costs of sending the items to be returned.
Procedure: The client sent an email detailing the order number and reference number of items that are returned to This email address is being protected from spambots. You need JavaScript enabled to view it. and then must send these items: Shop Online MARMAGIC.COM. Cl / Mexico, 17 2nd left Barcelona (Barcelona), Spain, by the means of transport chosen. No shipments will refund allowed.
Cortefiel will refund customers with the corresponding amount within 30 calendar days from receipt of the items. The refund will be made by the same means of payment which was paid.
Right of withdrawal

Conditions: You have the right to cancel the contract without giving any reason, within 30 calendar days of receiving the item. The resignation in lingerie, bath, socks, stockings and jewelry, as well as articles of fur, and party, except in case of fault or defect is not supported.

Cost: Cortefiel reimburse the appropriate later than within 14 calendar days of receipt of notification of the decision to withdraw from the contract amount. Refund will be given by the same means of payment which was paid.

Procedure: Contact our Customer Service by calling 93 423 89 93 and we will pick up the item / s to the delivery address you provided. You need to return the unwanted in their original packaging and condition articles, and must include complete, the attachment to shipping (Form changes, return and withdrawal). You can also download the form changes, return and withdrawal here.

Item Availability

All orders are subject to the availability of items. If incidents in their supply occur, or if no longer in stock, will be informed immediately and we will proceed to reimburse any monies that you might have paid.
Warranty items purchased

The contractual warranty offered is the one established by Royal Decree 1/2007, of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users. Mar Màgic liable for failures that become apparent within two years from delivery, provided that the customer has informed Cortefiel such lack of conformity within two months after he has knowledge of it.

Customer care

For questions, suggestions, complaints or concerns about the online store, you can contact the Customer Service by any of the following means:
Email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone 93 423 98 93
Mail at the following address: Mar Màgic, Cl / Mexico, 17 2nd left, 08004 Barcelona (Barcelona).

You can download the Claim Form here.
The Customer Service will provide an identification key and a written proof of submission of the claim. Mar Màgic answer your request as soon as possible and in any event before the period of one month. If your request is not resolved satisfactorily, it may apply to the ordinary such jurisdiction as follows.

Applicable law and jurisdiction

The General Conditions of Purchase are subject to Spanish law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of your domicile.